Terms & Conditions

Welcome to the London Lions website. We are excited to provide you with access to the services described below for your personal enjoyment, subject to these Terms and Conditions (“Terms”). Please read these Terms carefully.

Description of Services and Acceptance of Terms

This website is owned and operated by the London Lions ( or “we” or “us” or “our”). The content and materials contained within this website, including but not limited to the video, audio, photos, texts, images, statistics, scores, logos and other intellectual property (the “Content”) are owned or licensed by the London Lions. The Content and additional services, functionality and resources that may be provided to you (the “Services”) are made available solely pursuant to these Terms and our Privacy Policy.

PLEASE CAREFULLY READ THIS AGREEMENT. BY USING THE OUR WEBSITE AND SERVICES OR BY PURCHASING MERCHANDISE THROUGH THIS WEBSITE, YOU ARE CONSENTING TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS THIS WEBSITE, PURCHASE MERCHANDISE OR USE THE SERVICES.

We occasionally update these Terms based on changes to the Site or other factors. Any updates made to the Terms go into effect once they are posted. By using the Site, you are agreeing to the Terms. If you do not agree to the Terms, you may not use this Website.

Permitted Use

You agree that:

  1. Your use of this Site is subject to and governed by these Terms;
  2. You will only access or use this Website and transact business with us if you are at least 18 years old, or, if you are between the ages of 13 and 18 years, have the involvement, supervision and approval of your parent or guardian. If you are under the age of 13, you are not permitted to use this website;
  3. You will comply with and be bound by these Terms as they appear on this Site each time you access and use this Website;
  4. Each use of this Website by you indicates and confirms your assent and agreement to be bound by these Terms;
  5. These Terms are a legally binding agreement between you and the London Lions that will be enforceable against you.

Prohibited Uses

We strive to keep our Services safe for all of our customers. You agree to observe all restrictions identified in these Terms, including without limitation using the Services or the Website:

(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to overburden or damage the London Lions’ equipment or software; (l) to send electronic mail to us that is illegal, obscene, profane, threatening, defamatory, invasive of privacy, infringing of intellectual property rights; or contains harmful code, political campaigning, commercial solicitation, chain letters, or mass mailings; or violates any applicable law, such as the CANSPAM Act, (m) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet; or (n) to reproduce, republish, upload, post, transmit, distribute, copy, publicly display or otherwise use any Content, except as specifically provided in these Terms, without the permission of the London Lions.

Computer Requirements: To access this Site, you must have a computer equipped with a modem or other access device. You are responsible for the selection, installation, maintenance, and operation of your computer and software. We are not responsible for any errors, failures, or malfunctions of your computer or software. You are responsible for ensuring that your computer and software are compatible with our Site. We reserve the right to change the system requirements for using this Site.

Copyright and Trademarks

Copyright in the pages and in the screens displaying the pages, and in the information and material thereon and in their arrangement is owned by us unless otherwise indicated.

All trademarks, service marks, trade names, logos, and icons are proprietary to us. You acknowledge and agree that you do not acquire any rights by implication, estoppel or otherwise to use any trademark displayed on this Website without the express permission of the London Lions. You further acknowledge and agree that you will not in any way copy, reproduce, publish, create derivative works from, perform, upload, post, distribute, transfer, modify, adapt, reverse engineer or frame in any other web page, any web page content on these pages.

You may not use our name or trademarks in any way that implies an affiliation with, or an endorsement, sponsorship or approval by the London Lions without our express written permission.

Accounts and Registration

[London Lions Store]

You may order products (“Merchandise”) or purchase tickets (“Tickets”) on our website. By placing in an order in our store, you agree to pay all amounts accrued in your account, including any sales tax and shipping and handling charges, when due. Your ability to purchase Merchandise and Tickets is subject to any limits placed by the London Lions or your credit card issuer.

Prices, offers and products are subject to availability and my change before, but not after, we accept your order. All prices listed on the website are inclusive of VAT but exclusive of shipping and delivery charges. These will appear as a separate item on your order and will be payable at the time of your order.

When you purchase Tickets or Merchandise, your credit card will be billed at the time of your order. We may, in our sole discretion, decline services or terminate your account without notice. We reserve the right, in our sole discretion, and without prior notice, to limit order quantities on any product or service and/or to refuse to provide services to any customer.

If you have any questions related to our store, the Merchandise, Tickets and fulfilment of orders, you should contact us by Email [office@thelondonlions.com] or Post [London Lions, KD.1.08 Knowledge Dock, University of East London, 4-6 University Way, London, E16 2RD]

Delivery

You will be able to select and pay for your chosen shipping method when you check out on the website.

Once we have received your order and payment, our staff will pack and dispatch the items. We will aim to do this within three working days of your order. When your order is ready to ship, you will receive an email notification.

Refunds and Returns

Tickets: Before purchasing Tickets, carefully review your event and seat location. After a Ticket has been purchased, you do not have the right to cancel your order and we cannot issue exchanges or refunds for any reason.

Merchandise: If you are not 100% satisfied with your Merchandise, you can return the Merchandise and get a full refund or exchange the Merchandise for other Merchandise. You will have up to [fourteen (14) days] from the date of your receipt of the Merchandise to either return or exchange. If you wish to return or exchange your Merchandise, you are responsible for the shipping costs to return the merchandise to us.

Returns or Exchanges must be mailed to the address below. We will aim to process your return or exchange within 3 days of receiving the Merchandise.

London Lions, KD.1.08 Knowledge Dock, University of East London, 4-6 University Way, London, E16 2RD

Exceptions apply to orders for personalized goods and other items which cannot be canceled or returned.

Links

This site may contain links to websites controlled by or offered by third parties THE LONDON LIONS HEREBY DISCLAIMS LIABILITY FOR, ANY INFORMATION, MATERIALS, PRODUCTS OR SERVICES POSTED OR OFFERED AT ANY OF THE THIRD-PARTY SITE LINKED TO THIS SITE. BY CREATING A LINK TO A THIRD PARTY SITE, WE DO NOT ENDORSE OR RECOMMEND ANY PRODUCTS OR SERVICES OFFERED OR INFORMATION CONTAINED AT THAT WEBSITE, NOR ARE WE LIABLE FOR ANY FAILURE OF SUCH WEBSITE, ITS PRODUCTS OR SERVICES OFFERED OR ADVERTISED. SUCH THIRD PARTY WEBSITES MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF THE LONDON LIONS AND MAY PROVIDE LESS SECURITY THAN THIS SITE.

Privacy and Security

For information on how the London Lions uses and protects the personal information you may provide through this Website, please visit our Privacy Policy.

Contact Us

If you have a complaint, please write to us at London Lions, KD.1.08 Knowledge Dock, University of East London, 4-6 University Way, London, E16 2RD or office@thelondonlions.com. We welcome and learn from any complaints. We aim to deal with complaints quickly and sympathetically.

Additional Terms

Certain sections or pages on this site may contain separate terms and conditions which are in addition to these terms and conditions. Additionally, other products or services offered by us, including those available through this site, may be subject to terms, conditions and disclaimers in addition to these Terms. You agree that your use of such products and services will be subject to such additional terms, conditions and disclaimers. In the event of a conflict, the additional terms and conditions will govern for those sections or pages or products.

Governing Law

You agree that these Terms of Use shall be governed by and construed in accordance with the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts.

NO WARRANTY

THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING TEXT, GRAPHICS, LINKS OR OTHER ITEMS ARE PROVIDED "AS IS", "AS AVAILABLE". WE DO NOT WARRANT THE ACCURACY, ADEQUACY OR COMPLETENESS OF THIS INFORMATION AND MATERIALS AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THIS INFORMATION AND MATERIALS. NO WARRANTY OF ANY KIND, IMPLIED, EXPRESSED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM COMPUTER VIRUS, IS GIVEN IN CONJUNCTION WITH THE INFORMATION AND MATERIALS.

LIMITATION OF LIABILITY

IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES TO YOU FOR, INCLUDING WITHOUT LIMITATION, ANY PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, COMPUTER AND/OR DEVICE OR TECHNOLOGY FAILURE OR MALFUNCTION OR FOR ANY FORM OF DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS SITE OR ANY LINKED SITE OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF WE, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.

Severability

You agree that if any provision of these Terms shall be found to be unlawful or void, or for any reason unenforceable, then that provision shall be deemed severable from the other provisions of these Terms and Conditions and shall not affect the validity and enforceability of such other provisions.

Company Information

Company Registered Number: 12538101

UK VAT Registration: 356 5567 64